In Nexos we understand how essential it is to ensure the operation of your business, without interruptions and setbacks, therefore, we have diagnostic services, transition and management in technological infrastructure, which is carried out by methodical, rigorous and highly qualified professionals. With ITO we perform assurance activities in networks, information, communications, hardware and software; optimizing their performance in pursuit of business objectives.
We cover the fundamental aspects of your company's technological infrastructure, allowing you to concentrate on what is really relevant: YOUR BUSINESS.
We provide assurance in:
Help desk for the resolution of incidents in the ITO.
Incident attention agreement, categorizing them according to their impact on the ITO operation.
Improvement plans for the growth and constant updating of the ITO.
According to the results obtained from the diagnosis phase, improvement plans are developed, aimed at complying with best practices and stabilization in the ITO.
